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(All Items) 2 pcs 10% Off 3 pcs 15% Off | Free Shipping for HK & Maucau over HKD399 | Free Worldwide Shipping over HKD1499

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Terms and Conditions

Payment Method

  • PayMe (Hong Kong)
  • FPS (Hong Kong)
  • Bank Transfer (Hong Kong)
  • AlipayHK
  • Octopus Card (Hong Kong)
  • Visa / MasterCard 
  • Apple Pay

 

For Bank Transfer, please attach bank receipt in your order via the website system, or whatsapp to +852 6361 4582, or IG inbox @toochillforyoga

Delivery Method

We adopt SF Express / Jumppoint Logistics to delivery your order. Order containing all in-stock items will be sent within 2 days.

 

Upon sending out parcels, you will receive our email as notification. If you wish to be notified via other methods, please specify in your order. Thank you.

 

About Delivery Fee

Hong Kong

On order over HKD$399, we provide free delivery to all address. Otherwise, a delivery fee of HKD$30 will be charged in your order.

 

Macau

On order over HKD$399, we provide free delivery to all address. Otherwise, a delivery fee of HKD$44 will be charged in your order.

 

Taiwan

On order over HKD$599, we provide free delivery to all address. Otherwise, a delivery fee of HKD$66 will be charged in your order.

 

Malaysia, Singapore & The Phillippines

On order over HKD$999, we provide free delivery to all address. Otherwise, a delivery fee of HKD$55-90* will be charged in your order.

 

Free Worldwide Shipping (USA, UK, Aus, New Zealand) on order over $1499

 

Laundry Tips

We suggest hand-wash at 30 degree max.

Bra pads to be washed separately.

To prevent colour fading, do not oversoak clothing in water.






Return Policy

After the order is placed, returns, exchanges, or changes cannot be made. Thank you for your understanding.

If any issues are found with the received goods, please confirm the exchange request within 7 days from the day of receipt (please check the goods promptly upon receipt 😉). Requests made after this period will not be accepted.


Contact information:


Website message function
Instagram Inbox @toochillforyoga

Customer service: +852 56997088 for inquiries regarding product exchanges


Details for exchanging goods at (Hong Kong) store:

  1. Clearance items in the clearance zone cannot be exchanged.
  2. Each order can only be exchanged once (no limit on the number of items).
  3. If exchanging for a different style, price differences (if any) will not be refunded.
  4. Bring the receipt and visit the store in person (electronic version is also acceptable).
  5. Exchange requests must be confirmed within 7 days after receiving the goods.
  6. Once the request is confirmed, we will reserve the exchanged goods for you, and you need to go for the exchange within 7 days. Requests made after this period will not be accepted.
  7. If the exchanged goods are pre-ordered, once the exchange goods arrive at the store, you will receive an email notification stating that the items have arrived. You need to go for the exchange within 7 days. Requests made after this period will not be accepted.
  8. If you cannot go for the exchange within 7 days, please inform customer service in advance.


The following situations will not be eligible for exchange arrangements:

  • Hang tags have been removed.
  • Items have been used.
  • Items have been intentionally damaged or are incomplete.
  • Items have an odor or perfume smell.

Since sportswear is stretchable, the need for size exchanges is relatively rare. If you are unsure about the size, we recommend providing approximate height, weight, cup size, waist circumference, and hip circumference to customer service. We can provide size recommendations based on that. You can also refer to the sizes you usually buy from other Asian brands, as the size proportions are similar.


Details for exchanging goods (via courier delivery):

If you need to exchange goods via courier delivery, you will need to bear the round-trip shipping cost. We apologize for any inconvenience caused.


  1. Each order can only be exchanged once (no limit on the number of items)
  2. Clearance items in the clearance zone cannot be exchanged.
  3. If exchanging for a different style, price differences (if any) will not be refunded.
  4. Customers need to pay for the round-trip shipping cost via SF Express.
  5. Exchange requests must be confirmed within 7 days after receiving the goods and the items must be returned.

Since sportswear is stretchable, the need for size exchanges is relatively rare. If you are unsure about the size, we recommend providing approximate height, weight, cup size, waist circumference, and hip circumference to customer service. We can provide size recommendations based on that. You can also refer to the sizes you usually buy from other Asian brands, as the size proportions are similar.


The following situations will not be eligible for exchange arrangements:

  • Hang tags have been removed.
  • Items have been used.
  • Items have been intentionally damaged or are incomplete.
  • Items have an odor or perfume smell.
  • Clearance items in the clearance zone cannot be exchanged.

No returns are allowed.